how about upgrading the outlook 2016 client to the latest version?Ĥ. if you ask another user who didn’t encounter this issue to set up his or her office 365 account into your outlook 2016 client, does the same issue occur?ģ. how many users in your organization encountered the same issue? if you don’t know the information above, please contact the global admin of your organization to obtain the information.Ģ. If the issue persists after performing the above suggestions, please provide us with the following information:ġ. if outlook works properly in safe mode, one of the add-ins is likely the cause of the problem. for example, we can run outlook in safe mode by typing outlook.exe /safe in run.
CANNOT SETUP OFFICE 365 ACCOUNT IN OUTLOOK 2016 FULL
make sure the antivirus software is up to date, and do a full scan.Ĥ. delete the registry keys under: hkey_current_user\software\microsoft\office\16.0\outlook\profiles\outlookĢ. to confirm it, please try the following suggestions to seeġ.
Since you are not able to set up your account or repair the outlook profile because outlook client cannot be opened in the first place, it probably means the issue is related to the outlook client. Please follow the link below to read it:Ĭ/./conversations To protect your privacy, I’ve sent you a private message to collect the information above. Regarding “It wouldn’t send out so I closed Outlook in hopes of it working after restarting”, is there a non-delivery report (NDR) bounced back? If yes, could you please share it with us via the private message? To determine if this is a client side issue, could you please set up your Office 365 account into the Outlook 2016 client of another PC? Does the same issue happen?ģ.
To check it, please click FILE > Office Account.Ģ. The detailed version of the Outlook 2016 client.
If the issue persists after performing the above suggestions, please provide us with the following information to narrow down the root cause of the issue:ġ. Fix your Outlook email connection by repairing your profile. Please try the following suggestions to see if the issue can be fixed:Ģ. According to the error message, it seems that the Outlook profile of your Office 365 account is corrupted.
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